In some cases, the GP team wanted to try other treatment or medication first. For almost one in six, it took a month or longer between their first GP practice appointment about their symptoms and being told they were going to be referred. Of the 334 respondents who got a cancer referral, just over one in two were referred at their first appointment. Our findings cover the stages of the referral blind spot, including how long it can take to get a GP appointment and how long it can take people to get a referral before they even join long wait lists. And while some waiting time is to be expected, there must be a greater focus on understanding people’s full journey, from the first time they notice symptoms to getting treatment. There is a blind spot in national data around people’s experience of getting a referral to hospital. People’s experiences before referrals are made
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